HARLEY-DAVIDSON OF CHARLOTTE (Located in Matthews) is proud to announce that they have been chosen to be the Area’s Only Harley-Davidson Dealership authorized to be the Exclusive provider of the Forever Warranty, Lifetime Powertrain Warranty. We are the Only Harley-Davidson Dealership providing this coverage in the following counties; Cabarrus, Catawba, Gaston, Iredell, Rowan, Moore, Union, Anson, Richmond, Davidson, Randolph, York SC, Lancaster SC, Greenville SC, Spartanburg SC, Chester SC, and many others.
We understand the importance of choosing a Dealership that not only takes care of you during your motorcycle selection and purchase, but long afterwards as well. Beginning on January 17th 2017 we began including at NO COST a Lifetime Powertrain Warranty on ALL New Sportster’s, Dyna’s, V-Rods, Softails, and on all New Touring Models purchased from Harley-Davidson of Charlotte. Additionally we will be including it at NO Cost with Pre-Owned Motorcycle purchases on bikes 5 years old, and newer.
We are committed to providing the greatest purchase and ownership experience possible, and we believe that means providing exceptional value to our customers beyond what is available anywhere else!
Warranty Forever will pay for repairs to the powertrain components of your motorcycle for as long as you own it, and maintain it at absolutely NO COST to you! Simply follow the recommended maintenance schedule at our Dealership or a pre-authorized facility of your choice and your powertrain components are covered FOREVER!
Additionally if you ever have a powertrain failure that exceeds your motorcycle’s value, the Warranty Forever program will pay you FULL NADA RETAIL VALUE of your motorcycle at the time of failure – and you KEEP your motorcycle!
Your Forever Warranty is fully insured by American Bankers of Florida (Assurant) an A.M.Best “A” rated insurance company with first dollar coverage – the best coverage you can get! Assurant has over $25Billion in assets and over 13,000 employees.
Now more than ever you can browse and buy at Harley-Davidson of Charlotte!!!
GENERAL FOREVER WARRANTY PROGRAM OVERVIEW
ELIGIBLE MOTORCYCLES The following motorcycles purchased from Harley-Davidson of Charlotte as of 1/17/2017 include the Forever Warranty, Lifetime Powertrain Warranty at NO COST to You:
All New Sportsters, Dyna’s, V-Rods, Softail’s and all New Touring (FL) Models. Pre-Owned Motorcycles that are up to 5 years old at time of purchase, and are so designated.
EXCLUDED MOTORCYCLES New or Pre-Owned motorcycles purchased for “Commercial Use”. The way the motorcycle is titled does not matter. It is how the motorcycle is being used which determines eligibility. (A motorcycle previously used for commercial use but now being purchased for private use can qualify.) All motorcycles older than Current Model year + 5 years at time of purchase.
EXCLUSIONARY PERIOD on some Pre-Owned Motorcycles – If at time of purchase your motorcycle has more than 10,000 odometer miles on the Limited Warranty Date there is a 120 day or 4,000 mile waiting period, whichever comes first, after the Limited Warranty Date before coverage of breakdowns begins. Damages incurred before or during the waiting period are not covered.
MAINTENANCE REQUIREMENTS To maintain coverage the following maintenance must be performed every 5,000: (1) Change engine oil and filter; (2) check and maintain belt; and (3) check and maintain primary case and transmission fluid level.
PERFORMANCE OF MAINTAINCE The above maintenance must be performed at the defined interval however Warranty Forever allows a 1 month or 500 mile grace period. The maintenance must either be performed at Harley-Davidson of Charlotte, or a facility of your choice that you obtain pre-authorization for from National Warranty Administrators network (NWAN) the administrator. No pre-authorization is needed when work is pre-formed at Harley-Davidson of Charlotte. To obtain pre-authorization prior to each service call 1-800-810-8458. All maintenance records must be kept including work order showing detailed description of work performed, date of service, and description of your motorcycle including VIN.
BREAKDOWN COVERAGE Covered repairs where breakdown occurs with-in 150 miles of Harley-Davidson of Charlotte are to be performed by Harley-Davidson of Charlotte. Breakdowns occurring beyond 150 miles from Harley-Davidson of Charlotte can be performed at the repair facility of your choosing with pre-authorization prior to work being performed. In the event of breakdown regardless of where contact Harley-Davidson of Charlotte and we will assist with the facilitation of your repair. Covered repairs performed at either Harley-Davidson of Charlotte or from a facility that has obtained pre-authorization will be covered 100%, there is NO Deductible, and the repair facility will be paid directly by NWAN.